Yes, it is recommended. I hesitated quite a lot at first due to that other review but the price were so good that I could actually get two dolls and (almost) stay within budget. Aside from that, they answer mails fast (during business hours in China), maybe a bit too fast at times (^^’), but since we were both non-native English speakers, again, mistakes happen. Even being excessively picky, I wouldn’t go under 9.5/10 if I had to rate their support. It was great.
